![]() What you will need to be successful at CardWorks:ĬardWorks employee success is measured in excellent communication skills, strong customer experience focus, and always putting the customer first. While speaking with account holders, you will monitor account activity to recognize possible fraud and resolve inquiries by asking probing questions and offer solutions that benefit the customer. ![]() You will deliver extraordinary customer care by responding to telephone inquiries regarding fraudulent activity on customer’s credit card accounts in a fast paced, structured customer focused environment. What will you do as a Dispute Engagement Associate for CardWorks? We allow these values to guide the way we conduct ourselves and our business. These include Commitment, Respect, Integrity, Teamwork, Innovation, Communication, Accountability, and Learning. Our Critical Values make our work environment highly desirable.
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